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SmartMoves FAQs

Frequently Asked Questions

Do you offer a manufacturers warranty?

Yes, we absolutely do. In short the desk frame, including the motor, metal and/or aluminum components, controller, switch, and electronics are warranted for 5 years. While the desktop, and accessories are warranted for 1 year. You can learn more and get the full details on our Warranty Policy page. 

How much does shipping cost?

Great question, here's a better answer...it's FREE! You can get the full details on our Shipping & Returns Policy page. 

How long do I have to return my purchase?

We're really sorry that you're not happy with your purchase, but we understand that things happen and with that in mind we provide all of our customers with a 30-day Risk-FREE guarantee. You can get the full details on our Shipping & Returns Policy page.

I'm not sure which finish to pick.

We understand that, which is why we let you order 5 samples of finishes for FREE! Click here and add the samples to your cart

I have more questions, can I just talk to someone, please?

Of course, simply submit a ticket, and a real, living human being will get back to you as soon as possible. Please note our business hours are 8am - 5pm EST M - F, and we take holidays too. 

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  • 26-Mar-2019
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